Gas Mandi Privacy Policy – How We Protect Your Data

1. Introduction

Gas Mandi ("we", "us", "our") operates the online gaming and sports betting platform at gasmandi.pro (the "Platform"). This Privacy Policy describes how we collect, process, store and protect the personal information of players and visitors ("you", "your") who use our Platform.

We understand that for Pakistani players, handing over personal and financial details to any online platform requires trust. We do not take that lightly. This policy has been written to give you a clear and honest picture of our data practices — not buried in legalese, but in plain English that is easy to read and understand.

By registering an account or using the Gas Mandi Platform, you acknowledge that you have read and understood this Privacy Policy. This policy works alongside our Terms and Conditions — both documents together form the complete agreement between you and Gas Mandi.

2. Data We Collect

Gas Mandi collects personal data in several categories depending on how you interact with the platform. Below is a clear breakdown of the types of information we may hold about you.

We only collect data that is relevant and necessary. If you browse the platform without registering, only technical data such as IP address and browser information is captured through standard server logs and cookies.

3. How We Collect Your Data

Gas Mandi collects your personal information through the following channels:

Directly From You

• When you register an account and provide your name, contact details and date of birth.
• When you complete identity verification and submit documents such as your CNIC or passport.
• When you make a deposit or withdrawal and provide payment method information.
• When you contact our support team via chat, email or any other channel.
• When you respond to surveys, promotions or communicate with us in any way.

Automatically Through Platform Use

• Device and browser data collected when you access the Platform from any device.
• Your IP address and approximate geographical location for security and fraud detection purposes.
• Session data including login times, pages visited, games launched and betting activity.
• Cookies and similar tracking technologies — covered in detail in Section 7.

From Third Parties

• Identity verification providers who confirm the validity of your submitted documents.
• Payment processors such as JazzCash, Easypaisa and Raast who confirm transaction status.
• Fraud detection and anti-money laundering services used to screen accounts and transactions.

4. How We Use Your Data

Gas Mandi uses your personal data only for legitimate purposes directly connected to operating the platform and serving you as a player. We do not use your data for purposes that are unrelated to the services we provide.

• Account Management: Creating and maintaining your player account, verifying your identity and age, and managing login access.
• Payment Processing: Handling deposits and withdrawals in PKR, verifying payment methods and maintaining accurate transaction records.
• Platform Operations: Delivering games, sports betting markets, live casino and all other platform features to you reliably and accurately.
• Security and Fraud Prevention: Detecting and preventing unauthorised account access, fraudulent transactions, money laundering and bonus abuse.
• Customer Support: Responding to your queries, resolving disputes and handling complaints in a timely manner.
• Responsible Gaming: Monitoring your activity to identify signs of problematic gaming behaviour and to deliver the self-management tools available on our Responsible Gaming page.
• Promotions and Communications: Sending you relevant bonus offers, platform updates and notifications where you have opted in to receive them.
• Legal Compliance: Meeting obligations under applicable laws, including record-keeping requirements for financial transactions.
• Platform Improvement: Analysing usage patterns in aggregate to improve game selection, page performance and overall player experience.

5. Data Sharing and Disclosure

Gas Mandi does not sell your personal data to third parties. We do not share your information with advertisers or data brokers. However, there are specific and limited circumstances in which your data may be shared with trusted parties:

Service Providers

We engage trusted third-party companies to support our operations. These include identity verification providers, payment processors, fraud detection services, game software providers and customer support tools. These companies are contractually required to handle your data securely and only for the specific purpose for which it was shared.

Game Software Providers

When you launch a game, limited technical data such as your player session ID may be shared with the game provider to authenticate and deliver the game. Your full personal details are not passed to game providers.

Legal and Regulatory Obligations

Gas Mandi may disclose personal data when required to do so by law, court order or applicable regulatory authority. We will comply with lawful requests and, where permitted, will notify you of any such disclosure.

Business Transfers

In the event of a merger, acquisition or sale of assets, player data may be transferred as part of that transaction. If this happens, we will notify affected players and ensure the same standards of data protection apply under the new entity.

6. Payment Data and Financial Information

All financial transactions on Gas Mandi — including deposits and withdrawals in PKR — are processed through secure payment gateways. Supported methods include JazzCash, Easypaisa, Raast, bank transfers, debit and credit cards, and compatible mobile wallets.

Gas Mandi does not store complete card numbers, full mobile wallet credentials or banking passwords on its own servers. Payment method data is tokenised and handled by our certified payment processing partners who maintain their own strict security standards.

We do maintain records of your transaction history — amounts, dates, methods and outcomes — as required for account management, dispute resolution and compliance with financial record-keeping requirements. These records are stored securely and accessible only to authorised Gas Mandi staff on a need-to-know basis.

• Deposits are processed via encrypted connections and confirmed only upon receipt of successful payment processor confirmation.
• Withdrawal records are retained for the purposes of verifying payment history and resolving any future disputes.
• Any suspicious financial activity on your account may be reported to relevant authorities as required by applicable anti-money laundering obligations.

7. Cookies and Tracking Technologies

Gas Mandi uses cookies and similar technologies to make the platform work properly, remember your preferences and understand how players use the site. Here is a plain breakdown of the types of cookies we use:

You can control or delete cookies through your browser settings at any time. Note that disabling essential cookies may prevent certain parts of the platform from functioning correctly. We do not use cookies to serve third-party advertising on the Gas Mandi platform.

8. Data Retention

Gas Mandi retains your personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. Below is a general guide to our retention periods:

• Account Data: Retained for the duration your account is active and for a reasonable period after closure to handle any outstanding disputes or queries.
• Financial Transaction Records: Retained for the period required by applicable financial record-keeping regulations, typically a minimum of five years.
• Identity Verification Documents: Retained for the period required for compliance with anti-money laundering and verification obligations.
• Support and Communication Records: Retained for up to three years from the date of last interaction, or longer if a dispute is ongoing.
• Technical and Usage Data: Typically retained in aggregated or anonymised form for platform improvement purposes, with identifiable data deleted on a rolling basis.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. You may also request early deletion of your data subject to the limitations described in Section 10 of this policy.

9. Security Measures

Protecting your data is a core responsibility at Gas Mandi. We implement a range of technical and organisational security measures to safeguard your personal information against unauthorised access, loss, alteration or disclosure.

• SSL Encryption: All data transmitted between your device and the Gas Mandi platform is encrypted using SSL/TLS protocols, ensuring that your personal and payment data cannot be intercepted in transit.
• Password Hashing: Your account password is never stored in plain text. It is processed through a one-way cryptographic hash function so that even Gas Mandi staff cannot read your password.
• Access Controls: Access to personal data within our systems is restricted to authorised staff only, on a strict need-to-know basis. All access is logged and monitored.
• Fraud Detection Systems: Automated tools continuously monitor account and transaction activity for unusual patterns that may indicate unauthorised access or fraudulent behaviour.
• Regular Security Reviews: Our systems and processes are reviewed regularly to identify and address potential vulnerabilities before they can be exploited.

While we take every reasonable precaution, no online platform can guarantee absolute security. You also have a role to play — please use a strong, unique password for your Gas Mandi account and never share your login details with anyone.

10. Your Privacy Rights

As a Gas Mandi player, you have the following rights with respect to your personal data. To exercise any of these rights, contact our support team with your request and we will respond promptly.

11. Children and Minors

Gas Mandi is strictly an adults-only platform. We do not knowingly collect, process or store personal data from individuals under the age of 18. Registration is not permitted for minors under any circumstances.

If we discover or are notified that an account has been created by someone under 18, the account will be immediately suspended, all associated data will be reviewed, and the account will be closed with any real-money balance handled in accordance with our Terms and Conditions. If you are a parent or guardian and believe a minor has created an account on Gas Mandi, please contact our support team immediately.

We encourage parents and guardians to use parental control software to prevent minors from accessing online gaming platforms. Our Responsible Gaming page also contains guidance on how to keep your household's use of gaming platforms safe and controlled.

12. Changes to This Privacy Policy

Gas Mandi may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or for other operational reasons. When we make changes, the updated policy will be published on this page with a revised effective date shown at the top.

Where changes are significant — for example, a change in how we use your data or who we share it with — we will take reasonable steps to notify registered players via the platform or through their registered contact details. For minor or administrative changes, the updated policy on this page serves as sufficient notice.

Your continued use of the Gas Mandi platform after an updated policy has been published constitutes your acceptance of those changes. We recommend bookmarking this page and checking it periodically, especially before making significant deposits or when using the platform after a long break.

13. Contact and Data Requests

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your information has been handled, please reach out to us. Our support team is available around the clock and will respond to data-related requests as a priority.

You can contact the Gas Mandi support team via the live chat feature on the platform or by emailing us at:

For questions about our Terms and Conditions or general platform guidance, the FAQ page is also a good starting point before reaching out to our team directly.